Leadership! Why is it so hard?

Denise Cooper Achieving Goals, Career Success, Employee engagement, Leadership, Managing Diversity 0 Comments

It’s just that simple. You matter and relationships matters in big and small ways. Every time you think I am not getting enough from my people, My team is not aligned, I am withholding my contribution(s) because I don’t feel appreciated… or I’m misunderstood or feel attacked; I can’t get anyone to buy into my ideas, hire, promote or pay …

3 Signs You’re Addicted To Being Overwhelmed?

Denise Cooper Achieving Goals, Succeeding in life, Success Tips 0 Comments

Do you find yourself multi-tasking all the time? Even when you’re with others do you check yourself constantly grabbing your phone when it beeps? Do you find yourself feeling anxious anytime you have a break? Is your mind consumed with trying to figure out what you forgot or searching for the next thing to do? As you get busy do …

Courtesy: the new definition of customer service

Denise Cooper customer service, Employee engagement 0 Comments

In the 1860’s Henry Wells was asked what it takes to succeed in business. He said, ‘There is one very powerful business rule. It is concentrated in the word courtesy. This statement is in every Wells Fargo branch in our market.  I’ve found it to be a very curious thing to have hanging in plain site. You see a couple …

Goodbye 2014 Hello 2015

Denise Cooper Achieving Goals, Career Success, Leadership, Succeeding in life, Success Tips 0 Comments

Goodbye 2014 and hello to magnificent opportunities in 2015. Every year I spend the last two weeks of December really thinking about the previous 11 and a half months and what I want to happen for the next 12 months. Tonight, January 1, is the last night of my remembrance of the 7 principles of Kwanzaa. Tonight’s ceremony was about “Imani” …

News flash: Your Boss and HR aren’t engaged either

Denise Cooper Achieving Goals, Employee engagement 1 Comment

When it comes to employee engagement there’s been so much written and discussed it was easy to overlook one glaring fact. The two groups responsible for solving the problem are suffering from it too. So here’s a message to every CEO. “You’ve got a REALLY BIG PROBLEM” if you care anything about the impact of disengaged employees. My advice start …

Who I Am IS Enough

Denise Cooper Achieving Goals, Career Success, Succeeding in life, Success Tips 2 Comments

Did you know we get over 80,000 messages every day telling us who we are, what’s acceptable behavior and how we should treat others?  Most of us don’t consciously pay too much attention to these messages.  But years and years of research demonstrates these messages do have an effect.  For women just think about the messages we receive about beauty. …

Professionals to CEO’s: Mastering The Art Of Mentorship is Critical To Your Success

Denise Cooper Career Success, Employee engagement, Success Tips 0 Comments

The Idea – Mentoring is ESSENTIAL to your long term ability to achieving your personal and professional goals. A Mentor is defined as someone who is a wise and trusted teacher, adviser or counselor. Mentoring is the act of teaching and sharing knowledge, perspective and information that leads to personal or professional growth for all involved. One widely held belief …